Who We Are
Vilamora Tours is a privately owned company . Our independence allows us the flexibility on pricing, and a personalised hands on approach on every transaction. We are available 24/7 with quick turnaround times on all requests.
Our clients have access to top management to deal with all your enquiries and meet your personalised travel needs.
All our clients and potential clients are important to us.
We are committed to safe affordable travel and excellent customer service.
We will continuously provide safe, affordable, and quality travel solutions to all our clients. We wish to develop clients that are enthusiastic, committed, and supportive of our brand. We will establish a strong market presence to ensure sustainable growth and success in our business
To be a leading service provider in our industry. Play a pivotal role in job creation and poverty alleviation.
Develop more products and service offerings to our industry.
We have a dynamic management team that share more than 30 years experience in the travel industry. They are innovative progressive thinkers that allow us to keep up to date with the latest trends in the travel industry
All our vehicles are serviced and maintained by the agents. They are
- Mercedes Benz
We do not compromise on the service and maintenance of our vehicles. This prevents breakdowns and downtimes. In the unfortunate event of a breakdown, we have our in-house technical team that will respond. We also have the support of the above suppliers nationally in the event our team is not able to solve the problem.
Our reservations team is trained to provide affordable travel packages to all clients. Our reservations team are available 24 / 7
Our operations team will ensure that your bookings from departure to arrival at your destination is safe and on time. They are on standby 24/7 to assist the client should any needs arise
We have a team of trained professional drivers. They all go through regular medical checks and have validated PDP ( public drivers permits ) which are required by South African Law
24 Hour Satellite surveillance
The fleet is fitted with a 24-hour satellite surveillance system to monitor the performance of the driver and a 24-hour location of the fleet. Our service providers are C-track and Tracker respectively
We carry a comprehensive insurance cover on all our vehicles. This includes passenger liability cover.
Permits / Licences
The entire fleet has a valid charter and cross-border permits as per the Department of Transport regulations.
We value our clients and understand they are key to the growth of our business. We are committed to service excellence. The Directors of the business will always be on hand to assist. Our team is available 24/7 to assist with any problems or queries our clients might have.